Frequently asked questions

Our products follow standard UK sizing.

We recommend measuring yourself and using the size chart on the product page to find your size. In between two sizes? Choose the larger size for a comfortable fit.

This varies per style.

You can find the available sizes and the size chart on each product page.

Delivery to the UK takes 5–12 business days from the date of your order. Orders are processed within 1–3 business days. Delivery is always free.

No. All prices include VAT and any import charges are prepaid by us. The price at checkout is the final price.

You can return items within 30 days of receiving your order.

Email info@arthurandevie.com with your order number and we will send you the return address and instructions within 24 hours. Return shipping costs are paid by the customer. Your refund is issued within 14 days of receiving your return.

Simply return the item for a refund and place a new order in the right size. Need help choosing? Email us and we will gladly advise you.

We accept debit and credit cards, Apple Pay, Google Pay, Shop Pay and the other payment methods shown at checkout.

Yes. Our checkout is fully secured and we never sell your personal data to third parties.

Yes, as long as your order has not shipped yet. Email us as soon as possible at info@arthurandevie.com with your order number and what you would like to change.